Healthy People 2020

Review a copy of Healthy People 2020 and find quality assurance (QA) goals for care in the community. Devise ways that these goals could be met in your community.
Compare and contrast the traditional performance standard QA model with the TQM/CQI model.
What type of QA program is used by your clinical agency. What types of data are collected on work processes and what other records are kept at the community health agency. Identify your agency’s QA organizational structure.

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